Our Core Commitment to Privacy Protection
SSL Encryption
All your data is protected with 256-bit SSL encryption. Security is ensured at every stage of data transmission.
No Data Sales
99xobet never sells or rents your personal data to third parties. This is a strict and non-negotiable policy.
Your control
You have full control to view, correct, or delete your personal data.
Secure servers
All data is stored on secure, controlled servers with multiple layers of protection against unauthorized access.
Payment Data Security
No card or bank details are stored on our servers. All payment processing takes place through a fully separate, secure gateway.
Breach Notification
In the event of a data breach, affected users will be notified within 72 hours.
Introduction
Welcome to 99xobet. We understand that before sharing personal information on any online platform, people have many questions — will my data be safe? Could it be misused? This privacy policy is our attempt to answer all of those questions.
This policy applies to everyone who uses the 99xobet platform — from casual visitors to registered members. By creating an account or using the site, you are deemed to have accepted this Privacy Policy.
If any part of this is unclear, please reach out to our Help Center Get in touch. We offer support in Bengali.
What Information We Collect
99xobet only collects information that is necessary for service delivery, identity verification, and security. We do not ask for anything beyond what is needed.
| Data type | Example | Why It Is Collected |
|---|---|---|
| Identity document details | Name, date of birth, national ID | Age & identity verification (KYC) |
| Contact Information | Email, phone number | Account verification & support |
| Financial information | Mobile Pay/Nagad number, bank account | Deposit & withdrawal processing |
| Device & connection information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Betting history, game preferences | Service improvement & personalization |
| Cookie Data | Session data, preference settings | Enhanced User Experience |
How Your Information Is Used
99xobet collects your data solely to provide you with the best possible service. The purpose behind each use is clearly outlined below:
- Account management: Confirming registration, securing logins, and sending account-related updates.
- Payment processing: Financial information is used to process deposits and send withdrawals.
- Security Assurance: To detect fraud, multiple accounts, and money laundering.
- Customer support: Accessing your account and transaction details to resolve issues.
- Personalized Experience: Showing game suggestions and promotions tailored to your preferences.
- Legal obligations: Retaining data as required to meet regulatory authority obligations.
- Service Improvement: Data analysis to identify platform issues and improve the overall user experience.
How We Protect Your Information
Beyond technical safeguards, our entire team is committed to data security. Below are the key layers of our protection framework:
- 256-bit SSL encryption: HTTPS connection enforced across all pages of the website.
- Firewall & DDoS protection: Our servers are protected against cyber attacks.
- Two-Factor Authentication (2FA): An additional verification layer when accessing your account.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Restricted access policy: Only authorized staff can access data relevant to their role.
- Encrypted storage: All sensitive information is stored in encrypted form in our database.
Remember, the 99xobet team will never ask for your password. If anyone requests it, that is a scam.
Your Rights Regarding Your Data
99xobet believes you should have full control over your personal data. You can exercise the following rights at any time:
Right to Access
You can find out what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data after your account is closed.
Right to Restrict Processing
You can request that your data be used only for specific purposes.
Right to Portability
You can directly download a copy of your data.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email us directly at support@99xobet.net. We will do our best to respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.
How long your data is retained
We retain your data only for as long as necessary to provide our services and meet legal obligations.
| Data type | Retention Period |
|---|---|
| Account Information (Active) | Until the account is closed |
| Financial transaction records | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Gaming History | 2 years after account closure |
| Support Chat Logs | 1 year |
| Cookies & Analytics | Up to 6 months |
Protection of Minors' Data
99xobet is strictly for users aged 18 and above. We do not knowingly collect data from minors. If someone registers using false information and is later found to be under 18, their account and all associated data will be deleted immediately.
If we become aware that data has been collected from a minor, we will take immediate action. Contact us at: support@99xobet.net
Privacy Policy Changes
99xobet may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email and through a notice on the platform. The date of each update will be displayed at the top of the page.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page periodically to stay informed.
Privacy Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to us. We treat every privacy-related matter with the utmost seriousness.
Join a secure platform today
Your data is secure, your gaming is safe. Register at 99xobet and start playing in a trusted environment.